Shipping

We process orders between 8am to 4pm, orders placed beyond will be fulfilled the next business day.

All orders are securely packed in a shipping box.

Same Day Delivery CUTOFF: 2PM. No warehouse operations on Sundays, orders placed will be dispatched by Monday. We use transportify or lalamove for same day deliveries.

Economy: Metro Manila - 2-3 days, Rest of the Philippines: 7-10 days.

*Free shipping is not same day. This will fall under Economy shipping.

Rates are calculated upon checkout and includes shipping insurance.

For tracking concerns and follow ups, please contact the following.

Ninja Van Customer Support:

https://www.ninjavan.co/en-ph/support/contact-us

Email: support_ph@ninjavan.co

LBC Customer Support:

Email: customercare@lbcexpress.com

Contact No.:  02 8858 5999

https://www.facebook.com/LBCExpress

For orders shipped via LBC, tracking updates will appear once the LBC pickup team has successfully picked up your order.

Orders shipped via Economy or Free Shipping will be picked up by Ninja Van or LBC within 1–2 days after fulfillment.